Refund policy

For hygiene and safety reasons, all skincare product sales are final. We do not accept returns, refunds, or exchanges.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong item, contact us within 48 hours of delivery at info@botanicallocale.ca with your order number and clear photos of the issue so we can review and resolve it promptly.

Contact Us

For any questions regarding your order, please contact us at:
info@botanicallocale.ca